About Us

The Public Works Department’s key responsibilities are the design, construction, and maintenance of the City's infrastructure and facilities, including public streets, utilities, parks, street landscaping, City vehicles, and City buildings. Additionally, the Department provides professional engineering services for the completion of the City’s annual Capital Improvement Program (CIP), performs construction inspection services, provides review and plan check services for private development projects to ensure compliance with adopted city standards, and administers encroachment permits for construction work within the public right-of-way. The Department also oversees and implements key environmental services and sustainability programs, including the Climate Action Plan, solid waste program and regulatory compliance. The 13 functional areas of the Department are:  

• Administration
• CIP Design & Construction
• Land Development
• Transportation & Traffic Engineering
• Utility Engineering
• Environmental Compliance and Sustainability
• Solid Waste
• Facilities Maintenance
• Fleet Maintenance
• Parks Maintenance
• Streets Maintenance
• Trees and Landscape Maintenance
• Utility Operations and Maintenance

Service Requests

If you see something that needs attention – such as graffiti, abandoned vehicles or potholes – you can submit a service request and even attach a photo. The exact location of the issue can either be pulled automatically using GPS or adjusted manually.

Submit a Service Request via the MyMilpitas by clicking here  Version OptionsAbout UsHeadlineor download the MyMilpitas app to your mobile device.

Click here Version OptionsAbout UsHeadline to download from Google Play.
Click here Version OptionsAbout UsHeadline to donwload from the App Store.
Click here Version OptionsAbout UsHeadline to view the online version of the App.

Thanks for being our eyes and ears out in the community!